Rules

1. Name changes are not permitted.
2. Please check in 4 hours before departure.
3. Please reconfirm return flights 5 days prior to departure.
4. Date changes may vary depending on the fare type and airline rules.
5. If permitted, date changes are subject to availability of the ticketed class within the validity of the ticket.
6. Date changes may incur airline penalties plus fare differences based on the new travel date.
7. Please refer to your invoice for exact terms and conditions related to date changes.
8. No refund or extension of ticket is permitted on medical grounds.
9. Refunds typically take four to six weeks to process.
10. Refunds for cash payments will be issued by cheque only.
11. No refund is available after departure or on partially used tickets.
12. Ticket cancellation fees depend on the selected fare and itinerary.
13. If a credit is issued for a cancelled ticket, it will be valid for one year from the original date of issuance.
14. Refer to your invoice for complete cancellation policies.
15. You may also contact your ticketing agent for clarification or assistance.
16. If you are a no-show, no refund or changes are allowed.
17. Changes made within 24 hours of departure are considered no-show.
18. A penalty of CAD 350 applies for specific changes or actions.
19. Trip cancellation or interruption and out-of-province insurance are denied unless purchased separately.
20. An administration charge of CAD 350 applies where relevant.
21. In addition to the above, airline-imposed charges may apply.
22. These terms apply to all tickets issued, reissued, or refunded.
23. Trip cancellation, interruption, and medical insurance are available; please contact your agent for a quote.
24. The total cost will not exceed the quoted amount unless fare conditions change.
25. The quoted fare may or may not permit price increases; refer to your invoice for confirmation.
26. The passenger acknowledges and agrees to all terms and conditions related to the ticket purchase.
27. Infants must still be under two years of age on the return journey to qualify as an infant.
28. Baggage allowance may vary by airline and fare class.
29. Please refer to your ticket and/or itinerary for baggage and travel details.
30. The maximum size for each piece of checked baggage is 62 inches or 158 cm (length + width + height).
31. Ensure that all travel documents such as passports, visas, PR cards, etc. are valid and in order.
32. If a visa is required, please ensure it is valid before travel.
33. All original OCI/POI card holders must carry their passport with the stamped OCI.
34. Most countries require your passport to be valid for at least six months beyond the travel date.
35. Non-Indian passport holders require a visa to travel to India.
36. Please verify with your transit or destination country whether a visa is required.
37. The Government of India has cancelled all 10-year visas issued prior to COVID.
38. Please reconfirm your visa status prior to departure.
39. Canadian citizens visiting the UK are required to obtain an ETA (Electronic Travel Authorization).
40. Indian PR card holders visiting Cuba are required to obtain an ETA.
41. ETA must be applied for at least 72 hours before departure.
42. Visit www.onkartravels.com for the latest terms and conditions.
43. Entry to a foreign country may be denied even with complete and valid documents.
44. Living standards and practices at your destination may differ from those in Canada.
45. Service standards for utilities, accommodation, and other amenities may vary.
46. When traveling with children who are not your own, carry a notarized no-objection letter in both directions.
47. We are not responsible for and will not compensate for matters beyond our control.
48. This includes airline bankruptcies, overbooking, or operational changes made by the carrier.