General Terms and Conditions:

Onkar Travels reserves the right to change the terms, conditions, and notices under which this website is offered and you agreed to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of their website and facilities.
These Terms and Conditions constitute the entire agreement between you and Onkar Travels with respect to this website and it supersedes all communications and proposals, whether electronic, oral, or written, between you and Onkar Travels with respect to this website.

• Passengers name on their airline ticket have to match their passport or other universally accepted government ID
• Tickets are nontransferable and name changes are not allowed. Other conditions, like no-show/Minimum/ maximum stay
etc., may apply.
• Where applicable, local airport taxes will be collected at time of check-in.
• Checked baggage allowance varies as per airline rules and conditions, please reconfirm before departure.
• Please ensure passport and visa are valid for travel. You are responsible for complying with the laws, regulations,
and travel requirements of countries or origin, destination and transit.
• Passengers are required to Check In at least 3 hours prior to departure for flights, else will be considered as a NO
SHOW
• Kindly reconfirm your flights 5 days or at least 72 hours prior to flight departure as flight timings may change.
A reservation is not complete until ticketed. Fares are subject to availability at time of ticketing. To protect our customers from unauthorized charges, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/credit charge will be accepted. In the event the fare selected is not available an approval code may have been issued on your credit card. If the transaction is not completed the approval code may temporarily credit the amount from your bank account.

Infants must have a valid proof-of-age documents showing that the infant is less than two years old and should be still under 2 on the returning portion. Please carry VALID travel documents such as Passport, PR Cards, Visa, etc. Please ensure that all your travel documents are in order as advised. If visa is required please check if it is still valid. All original OCI/POI card holders need to carry passports with the stamped OCI. Non Indian passport holders require visa. Most countries require at least 6M validity of passport. Please verify with your transit point or destination of visa is required. Entry to another country may be refused even if the required information and travel documents are complete. Onkar Travels is not responsible for any issues related to invalid or missing travel documents. The living standard and practices at the destination and the standards and conditions there with respect to the provision of utilities services and accommodation may differ from those found in Canada. When accompanying children not your own please carry a no objection notarized letter in both directions. Onkar Travels cannot assume responsibilities for and will not compensate passengers for matters beyond our control viz bankruptcies, overbooking and or changes made by the carrier.

You may be required by the relevant Travel Supplier(s) to present a valid credit or debit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. The cardholder must be a traveler listed on your Booking.

Changes/Cancellations:

All changes made to the itinerary are restricted and are subject to most restrictive airline fare rules. Most airlines do not allow any name changes after the booking is completed. Date changes permitted to subject to availability of ticketed class within the validity of the ticket. For any changes you make to your booking, you will be charged the penalty if any and the difference in fare if any which may vary by flight and available booking class. However if the new fare is lower than the original fare, difference in the amount will not be refunded. In addition to the airline’s charges, an administration charge of Cad 50.00 applies for all tickets reissued or refunded. We’ll collect these charges from you when we make the changes to your travel plans.. Depending on the airline’s policy, some fare rules do not allow changes to be permitted. All amendments should be done at least 48 hrs. (2 days) prior to departure date. Certain airlines treat any changes or cancellation within 48 hrs as a No Show. When cancelling return dates must book new dates at the same time. We cannot assume any responsibility for return date changes.

Most of our airline tickets are Refundable with the applicable penalties as per fare rules. In certain cases where the airline may not allow cancellations, but may give a credit voucher valid towards a future ticket to be purchased by the same traveler on the same airline. Usually the credit is issued by the airline supplier has a specific expiration date, after which it cannot be used. Cancellations must be made prior to 24 hours prior to departure. Refund processes take 4 to 6 weeks from date it was processed and it is credited back to the original form of payment. Cash payments will be refunded by cheque only. No refunds after departure or on partially used tickets. In case passenger is a NO SHOW then no refund is applicable. No refund or extension of ticket on medical grounds. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. It is mandatory to contact us for all refunds, as the airline will not be able to refund your tickets booked at MH website.

If you have made an error in name(s), or date(s) and/or time(s) of the flight, please contact US via phone or email as soon as possible so that we can attempt to modify your booking before the ticket is issued. Once the ticket is issued by the airline, cancellations or changes to your booking may not be possible. Keep in mind that changes and cancellations are made at the discretion of the airline in accordance with its own policies and conditions.

Credit Card Charges:

Some banks and credit card companies impose fees for international or cross border transactions.. In addition, some banks and card companies impose fees for currency conversion. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction.
In some cases, you may be charged and billed in multiple transactions totaling the final total price as discussed due to our payment contracts with the Airlines.

Onkar Travels reserves the right to change the terms, conditions, and notices under which this website is offered and you agreed to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of their website and facilities.

These Terms and Conditions constitute the entire agreement between you and Onkar Travels with respect to this website and it supersedes all communications and proposals, whether electronic, oral, or written, between you and Onkar Travels with respect to this website.